Product Overview
The Voyager Focus 2 UC is a premium Bluetooth headset designed for professional use, offering advanced noise-cancelling, smart sensors, and long-lasting battery life for seamless connectivity and clear audio.
1.1 Key Features of the Voyager Focus 2
The Voyager Focus 2 UC offers advanced features like Active Noise Cancellation (ANC) with three settings, smart sensors for auto-play/pause, and a long-lasting battery providing up to 40 hours of talk time. It supports Bluetooth 5.1 with a range of up to 98 feet and seamless connectivity to PCs, smartphones, and tablets. The headset also includes intuitive controls, a comfortable design, and compatibility with USB adapters for reliable performance in noisy environments.
1.2 Design and Compatibility
The Voyager Focus 2 UC features a sleek, professional design with soft ear cushions and an adjustable headband for all-day comfort. It supports Bluetooth 5.1 for reliable connections and is compatible with PCs, smartphones, and tablets. The headset also works with USB adapters for seamless PC connectivity. Designed for versatility, it offers a lightweight build and advanced noise-cancelling technology, making it ideal for both office and remote work environments while ensuring compatibility with a wide range of devices.
System Requirements and Compatibility
The Voyager Focus 2 UC is compatible with Windows, macOS, and Bluetooth-enabled mobile devices. It requires Bluetooth 5.1 for optimal performance and supports USB connectivity for PC use.
2.1 Supported Operating Systems
The Voyager Focus 2 UC is compatible with Windows 10 and 11, macOS 10.15 Catalina or later, and Bluetooth-enabled mobile devices. For USB connections, Windows 7 SP1 and macOS 10.13 High Sierra are also supported. Ensure your operating system is updated for optimal performance. This wide compatibility ensures seamless integration across various platforms, making it ideal for both professional and personal use.
2.2 Compatible Devices (PC, Smartphone, Tablet)
The Voyager Focus 2 UC works with PCs, smartphones, and tablets via Bluetooth or USB. It connects to PCs using the included BT700 Bluetooth adapter or USB cable. For smartphones and tablets, Bluetooth 5.1 ensures stable pairing. The headset supports up to eight devices and remembers the last connection for quick re-pairing. This versatility makes it suitable for use across multiple platforms, enhancing productivity and convenience for users in various environments.
Installation and Setup
Begin by unboxing and charging the headset. Follow physical setup instructions, then pair via Bluetooth or connect using the USB adapter for easy installation and operation.
3.1 Unboxing and Physical Setup
Unbox the Voyager Focus 2 UC headset, USB charging cable, Bluetooth USB adapter, and quick start guide. Ensure all components are included and undamaged. Charge the headset using the provided USB cable. Connect the Bluetooth USB adapter to your PC; Power on the headset by pressing and holding the power button until the indicator lights up. Follow the quick start guide for proper physical placement and initial setup to ensure optimal performance and comfort during use. This step ensures a smooth start for pairing and daily operations.
3.2 Bluetooth Pairing Process
To pair the Voyager Focus 2 UC via Bluetooth, open the Poly Lens app and select “Pair” to activate the Bluetooth USB adapter. The adapter will flash red and blue, indicating pairing mode. Ensure the headset is powered on and in pairing mode. Once connected, you’ll hear a confirmation tone, and the adapter’s LED will stop flashing. This process ensures a secure and stable Bluetooth connection for optimal audio performance and seamless integration with your device. Follow the app’s prompts for completion.
3.3 USB Connection Setup
Connect the Voyager Focus 2 UC to your PC using the provided USB cable. Insert the USB plug into your computer and the other end into the headset’s USB port. The device will automatically detect the connection. For media streaming, go to your PC’s Sound settings via the Control Panel, select the Playback tab, and set the Poly BT700 as the default device. This ensures high-quality audio output and reliable connectivity for calls and media playback. Follow system prompts for any additional drivers or software updates.
Pairing the Device
Pair your Voyager Focus 2 UC with PC, smartphone, or tablet via Bluetooth or USB. Use the Poly BT700 adapter for PC pairing or direct Bluetooth pairing with mobile devices for a stable, wireless connection.
4.1 Pairing with PC via Bluetooth USB Adapter
To pair the Voyager Focus 2 UC with your PC using the Bluetooth USB adapter, insert the adapter into your PC’s USB port. Open the Poly Lens app and select “Pair” under the adapter settings. The adapter will flash red and blue, indicating pairing mode. Once paired successfully, you’ll hear a confirmation tone, and the adapter will stop flashing. This establishes a stable Bluetooth connection for media streaming and calls.
4.2 Pairing with Smartphone or Tablet
To pair the Voyager Focus 2 UC with a smartphone or tablet, ensure Bluetooth is enabled on your device. Turn on the headset and slide the power switch to pair mode. Open your device’s Bluetooth settings and select “Voyager Focus 2” from the available options. Once connected, you’ll hear a confirmation tone, and the LED indicator will turn solid blue. If pairing fails, restart the headset and retry the process. This establishes a secure Bluetooth connection for calls and audio streaming on your mobile device.
Daily Use and Operations
The Voyager Focus 2 UC offers seamless daily use with intuitive controls for power management, volume adjustment, and ANC activation. The ANC switch provides three settings: off, low, and high noise cancellation, ensuring optimal audio quality in any environment. Smart sensors automatically detect when the headset is worn or removed, pausing or resuming audio playback accordingly. This enhances user convenience and delivers a professional-grade listening experience.
5.1 Basic Operations (Power On/Off, Volume Control)
To power on the Voyager Focus 2 UC, press and hold the power button until the LED indicator lights up. To turn it off, press and hold the same button until the LED turns off. Volume control is managed via the intuitive buttons on the headset’s ear cup, allowing users to adjust levels seamlessly. The power button also serves as a battery status indicator, providing visual feedback on remaining charge. These basic operations ensure a straightforward and user-friendly experience.
5.2 Advanced Features (ANC, Smart Sensors)
The Voyager Focus 2 UC features advanced noise-cancelling (ANC) technology, with three settings: off, low, and high, controlled by a dedicated switch. Smart sensors automatically detect when the headset is removed, pausing audio and resuming when replaced. These sensors enhance user convenience by intuitively managing playback and calls. Additionally, the ANC button allows users to toggle noise cancellation levels, ensuring optimal audio quality in various environments. This combination of features provides a seamless and intelligent listening experience tailored to user needs.
Troubleshooting Common Issues
Common issues include connectivity drops, audio glitches, and ANC malfunctions. Resetting the headset or updating firmware via Poly Lens often resolves these problems effectively.
6.1 Connectivity Problems
Connectivity issues with the Voyager Focus 2 often stem from Bluetooth interference, adapter malfunctions, or outdated firmware. Resetting the headset or restarting paired devices can resolve many problems. Ensure the Bluetooth USB adapter is properly configured in the Poly Lens app. If connectivity drops persist, check for firmware updates or restart the adapter; Physical obstructions or nearby devices using the same frequency can also disrupt connections. Consult the user manual for detailed troubleshooting steps or contact Poly support for further assistance.
6.2 Audio Quality Issues
Audio quality issues with the Voyager Focus 2 may include muffled sound, interference, or distorted audio. Ensure ANC (Active Noise Cancellation) is enabled and properly configured. Check if the headset is fitted correctly, as a loose fit can reduce sound clarity. Disable smart sensors if they interfere with audio playback. Restart the device and paired equipment to resolve temporary glitches. For persistent issues, update the headset firmware via the Poly Lens app or reset the device to factory settings. Consult the user manual for advanced troubleshooting steps.
Maintenance and Care
Regularly clean the Voyager Focus 2 with a soft cloth to prevent dust buildup. Store it in a cool, dry place away from direct sunlight and moisture to maintain performance and longevity.
7.1 Cleaning the Headset
To maintain the Voyager Focus 2’s performance, clean it regularly with a soft, dry cloth. Avoid harsh chemicals or abrasive materials. Gently wipe the ear cushions, headband, and speaker grilles. For stubborn stains, dampen the cloth slightly but ensure no moisture seeps into the device. Allow it to air dry completely before use; Regular cleaning prevents dust buildup and ensures optimal audio quality and hygiene. Avoid submerging any part in water or exposing it to excessive moisture.
7.2 Proper Storage Techniques
Store the Voyager Focus 2 in its original carrying case to protect it from dust and physical damage. Avoid extreme temperatures and humidity. Keep the headset dry and away from direct sunlight. Do not bend or fold the headband excessively, as this may damage the internal components. For long-term storage, ensure the battery is at least 50% charged to prevent deep discharge. Store in a cool, dry place to maintain performance and longevity. This also helps preserve the battery health and overall hygiene of the device;
Software and Firmware Updates
Regularly check for firmware updates using the Poly Lens app to ensure optimal performance and new features. A stable internet connection is required for successful updates.
8.1 Updating Firmware via Poly Lens App
Open the Poly Lens app and connect your Voyager Focus 2 headset. Navigate to the firmware update section and click “Check for Updates.” If an update is available, download and install it. Ensure your device is fully charged and connected to a stable internet connection. Do not use the headset during the update process. Once complete, restart your device to apply the new firmware. This ensures optimal performance and access to the latest features.
8.2 Best Practices During Updates
During firmware updates, ensure your Voyager Focus 2 is disconnected from all paired devices. Avoid streaming media or starting a second update from another device. Keep the headset charged and maintain a stable internet connection. Do not interrupt the update process. Once complete, restart the device to apply changes. This ensures a smooth update and prevents potential issues. Always follow on-screen instructions for successful installation and optimal headset performance.
Safety Precautions
Ensure proper charging and avoid overcharging. Use original accessories to prevent damage. Keep the headset away from water and extreme temperatures. Follow battery safety guidelines and regulatory information for optimal performance and longevity.
9.1 Battery and Charging Safety
Always use the provided charging cable and adapter to prevent damage. Avoid overcharging, as it can reduce battery life. Keep the headset away from water and extreme temperatures. Do not store the battery in extreme conditions or near flammable materials. If the battery is damaged, stop using it immediately. Follow all safety guidelines and regulatory information to ensure safe operation and longevity of your device.
9.2 Regulatory Information
The Voyager Focus 2 complies with international safety and regulatory standards, including FCC and CE certifications. Ensure proper disposal of the headset and batteries according to local regulations. Avoid exposing the device to extreme conditions or unauthorized modifications. Read the safety guide for detailed regulatory and compliance information before use. This ensures safe operation and adherence to global standards.
Additional Resources
Access the Voyager Focus 2 UC User Guide and explore support options, manuals, and knowledge libraries for troubleshooting, firmware updates, and product specifications.
10.1 Accessing the User Manual PDF
To access the Voyager Focus 2 UC user manual, visit the official Poly website or refer to the CD included with your purchase. The manual provides detailed instructions for setup, features, and troubleshooting. It also includes guides for advanced settings, firmware updates, and compatibility information. Additional resources, such as quick start guides and technical specifications, are available for download. Ensure you have the latest version for accurate and up-to-date information on using your headset effectively.
10.2 Support Options and Knowledge Library
The Voyager Focus 2 UC offers comprehensive support options, including online resources, live chat, and phone support. Visit the official Poly website for access to a detailed knowledge library, featuring troubleshooting guides, FAQs, and technical documentation. Users can also contact customer support directly for assistance with setup, firmware updates, or connectivity issues. The knowledge library provides in-depth articles and videos to help users maximize their headset’s functionality and resolve common problems independently.